Terms and Conditions
BOOKING & CONFIRMATION TERMS
- Part or full payment by JJ O’Donnell Elite Football Academy constitutes your acceptance of our booking conditions.
- Reception by Email or letter acknowledging payment is confirmation of your request to book onto a JJ O’Donnell Elite Football Academy course but is NOT a confirmation of one’s place at requested course.
- All bookings/requests, will be confirmed by Email, letter or telephone call. No bookings will be confirmed until payment has been received & confirmed.
- Failure to pay the required fee on time may result in your booking being cancelled and you risk losing your place on the course/s booked.
- “Pay-on-the-day” payments are to be agreed via, Email or telephone. Any participants attempting to pay-on-the-day without this prior arrangement must accept we reserve the right to deny them the opportunity to partake.
- So as to prepare our sessions appropriately and safely we require all JJ O’Donnell Elite Football Academy course bookings be confirmed in advance of selected booking date.
- Any “arrive-on-the-day” participants are exempt from promotional discounts where applicable. Additionally, we reserve the right to deny a place to anyone arriving on the day unless agreed prior to the course date.
- Participants must be of the appropriate age for the selected course.
- Participants are informed before booking that our coaches are NOT QUALIFIED to train those of a physical and/or psychological disability. We endeavour to help every player that attends our course and every effort will be made for players to attend the course, however this will happen provided it doesn’t affect the health and safety of other players on the course.
- In the event that you mistakenly book your child onto a course that conflicts with information provided in Point. 9. (9.), you are entitled to a refund less an administrative charge of £5.00.
- Course availability runs on a “first-come-first-serve” basis which is dependent upon a booking and confirmation email.
- All attendees of JJ O’Donnell Elite Football Academy courses must complete, with total honesty, a booking form provided by JJ O’Donnell Elite Football Academy. This requires filling out ALL appropriate medical information of willing participants.
- Staff of JJ O’Donnell Elite Football Academy are to be are to be made fully aware of any medication any participant booked onto any of our courses are taking. This medication (e.g. inhaler, epi-pen etc.) must be submitted to our staff BEFORE the starting time of the course.
- FULL MEDICAL disclosure must be submitted to and accepted by JJ O’Donnell Elite Football Academy before a place on a JJ O’Donnell Elite Football Academy course can be confirmed. If, for any reason, we cannot accept the booking, a full refund will be issued.
- In the event that a booking is received after a JJ O’Donnell Elite Football Academy course has reached maximum capacity, the customer will be informed and either offered an alternative course, refund or, with their permission, have their contact details stored on our waiting list.
- Should a position become available on any of our courses that were otherwise full, those at the top of our waiting list will be duly informed should they wish to book onto that course.
WAITING LIST
JJ O’Donnell Elite Football Academy cannot guarantee any placements on any of its courses – as soon as a position is available, customers, whose information has been permitted to be stored on our waiting list, will be notified at the earliest opportunity.
CHANGING DATES
- Customers are welcome to change their date of attendance for any course so long as notice (via email, telephone or letter) is received and confirmed by ourselves within 24 hours of the start time of that course.
- In the case JJ O’Donnell Elite Football Academy does not receive information of a requested change of date and the participant arrives, unless otherwise agreed, we reserve the right to decline access to the participants in the interest of safety.
PARENTAL CODE OF CONDUCT
- Please applaud and encourage good play but don’t coach from the side-line. We don’t want to confuse our players with mixed messages. We are also creating an environment where are players are to make their own decisions.
- Parents will allow their children the creative freedom to explore their interests in football and try new techniques and ideas without the fear of failure.
- Parents will trust their child’s JJ O’Donnell Elite Football Academy coach to deliver sound coaching and safety advice without interruption unless in the interest of safety.
- Parents will refrain from negative behaviour that disrupts productivity of the training and enjoyment of the course. This includes shouting, directing, shaming or embarrassing any child on the course.
- Parents will understand that across all JJ O’Donnell Elite Football Academy courses we run a player development programme, and this is our paramount focus. Whilst competitive behavior is encouraged, the aim is to learn, enjoy and develop, not to win at all costs.
- All non-players are required to stay on the outer edge of the 4G for the duration of the session, the outer edge runs all the way round the 4G and means parents can watch and observe the session from a suitable angle. This removes potential of injury and interruption as well as allowing the kids to concentrate on their football independently.
- In the interest of coach preparation, parents will understand any questions they may have for a JJ O’Donnell Elite Football Academy coach must be addressed before or after the sessions, not in between.
SAFEGUARDING POLICY
This document describes and explains JJ O’Donnell Elite Football Academy’s safeguarding policy including:
- General Safeguarding
- Environmental Safeguarding
- Recruitment
- Electronics & Media • Contact Information and External Agencies
GENERAL SAFEGUARDING
JJ O’Donnell Elite Football Academy acknowledges the duty of care to safeguard and promote the welfare of children and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and Football Association (FA) requirements.
Unless otherwise stated in this document, JJ O’Donnell Elite Football Academy subscribes to and practices the FA’s Safeguarding Children Policy & Procedures. For the purposes of this document a child/ren relates to anyone under the age of 18.
The policy recognises that the welfare and interests of children are paramount in all circumstances. It aims to ensure that regardless of age, ability or disability, gender reassignment, race, religion or belief, sex or sexual orientation, socio-economic background, all children who attend JJ O’Donnell Elite Football Academy: • have a positive and enjoyable experience of football at JJ O’Donnell Elite Football Academy in a safe and child centred environment • are protected from abuse whilst participating in football courses provided by JP Pro Football.
J O’Donnell Elite Football Academy acknowledges that some children, including disabled children and young people or those from ethnic minority communities, can be particularly vulnerable to abuse and we accept the responsibility to take reasonable and appropriate steps to ensure their welfare during their participation in JJ O’Donnell Elite Football Academy courses.
As part of our safeguarding policy JJ O’Donnell Elite Football Academy will:
- Promote and prioritise the safety and wellbeing of children and young people .
- Ensure all coaches/volunteers understands their roles and responsibilities in respect of safeguarding and are provided with appropriate learning opportunities to recognise, identify and respond to signs of abuse, neglect and other safeguarding concerns relating to children and young people .
- Ensure appropriate action is taken in the event of incidents/concerns of abuse and support provided to the individual/s who raise or disclose the concern.
- Ensure that confidential, detailed and accurate records of all safeguarding concerns are maintained and securely stored .
- Prevent the employment/deployment of unsuitable individuals.
- Ensure robust safeguarding arrangements and procedures are in operation.
The policy and procedures will be widely promoted and are mandatory for everyone involved in JJ O’Donnell Elite Football Academy. Failure to comply with the policy and procedures will be addressed without delay and may ultimately result in dismissal/exclusion from the organisation.
The Dedicated Safeguarding Officer (DSO) for JJ O’Donnell Elite Football Academy is JJ O’Donnell and any child protection/welfare concerns should be reported directly to JJ. In his absence please message or call JJ on 07539 433 170. JJ O’Donnell Elite Football Academy will report any suspected child safety concerns or child protection issues to those attending its course to the appropriate authorities.
These include:
- Police
- NSPCC
- Durham County Council Local Authority
- FA County Welfare Officer
A record of any concerns will be kept. The record will include the following:
- The concern
- How it was responded to
- Where it was reported to
- What the outcome of the report was.
Those suspecting/witnessing child safety breaches at our courses are to directly inform the company director, JJ O’Donnell DSO via necessary contact channels e.g. written letter, phone call, email. Those suspecting/witnessing child safety breaches at our courses reserve the right to anonymously direct to the appropriate authorities as outlined above.
ENVIRONMENTAL SAFEGUARDING
JJ O’Donnell Elite Football Academy operates on privately hired grounds/venues also in use by employed on-site personnel. JJ O’Donnell Elite Football Academy will never leave children unsupervised but cannot be held responsible for the actions of other personnel. In the event of an emergency, JJ O’Donnell Elite Football Academy may request assistance from other personnel to facilitate safety for the children. In the event suspicious activity is suspected that could endanger the safety of the children, JJ O’Donnell Elite Football Academy will immediately remove the children from the environment to a pre-planned rendezvous point and inform the police.
In the event a child is not collected at course-end, a JJ O’Donnell Elite Football Academy Coach will call and wait with the child until the agreed parent/guardian/care-giver arrives.
In the event a child is not collected at course-end and contact with parent/guardian/care-giver cannot be established, the JJ O’Donnell Elite Football Academy Coach will inform the police